Privacy Policy

PRIVACY POLICY (GDPR)

Kanjō Candles – Sole Proprietorship

1. Introduction

This Privacy Policy describes the manner in which the Kanjō Candles – Sole Proprietorship (hereinafter the “Business”), headquartered at:

Alexandras Avenue, Corfu, 49100, Greece
VAT No.: 165793869
Tax Office: Corfu
GEMI No.: 185543933000

Email: [email protected]
Mobile phone: +30 6972496153
Landline phone: +30 2661102934

collects, uses, stores, and protects the personal data of users of the online store www.kanjocandles.gr.

The Business complies with the General Data Protection Regulation (EU 2016/679 – GDPR) and the applicable Greek legislation.

2. Data Controller

The Data Controller is the Kanjō Candles – Sole Proprietorship.

For matters concerning your personal data, you may contact us at:
📧 [email protected]

3. What Data We Collect

3.1 When browsing the website:

  • IP address

  • Cookies

  • Browsing data and preferences (e.g., via Google Analytics)

  • Technical device and browser data

3.2 When placing an order:

  • Full name

  • Shipping address (street, postal code, city, country)

  • Τηλέφωνο επικοινωνίας

  • Email

  • Billing details (VAT number, Tax Office, company name if an invoice is requested)

⚠ The Business does not store card detailsPayments are processed through a certified payment provider (see section “Transaction Security”).

3.3 When subscribing to the newsletter or contacting us:

  • Name

  • Email

  • Message content

4. Purposes of Processing

The data are used exclusively for:

  • Order processing and shipment

  • Communication with the customer

  • Issuance of invoices and tax compliance

  • Sending newsletters (with consent)

  • Improving user experience & statistical analysis

5. Legal Basis for Processing

The processing is based on:

  • Performance of a contract (purchase of products)

  • Compliance with a legal obligation (tax legislation)

  • Consent (newsletter, cookies)

  • Legitimate interest (security & service improvement)

6. Data Retention Period

  • Order data: up to 5 years

  • Newsletter: until consent is withdrawn

  • Cookies: according to browser settings

7. Data Recipients

Data are disclosed only when necessary for the performance of the contract:

  • To courier companies (e.g., Box Now)

  • To payment providers (Nexi XPay, PayPal, banking institutions)

  • To an accountant/tax advisor

All partners are bound by GDPR compliance clauses.

8. Payment Methods

The online store supports:

  • Payment by credit, debit, and prepaid cards Visa, Mastercard, Maestro, Diners, Discover

  • Cash on delivery
    Bank transfer

  • Bank transfer

  • PayPal

Card payments are completed exclusively through the Nexi XPay platform.

9. Transaction Security

All card payments are processed through the electronic payment platform
“Nexi XPay” της Nexi Payments Greece S.A. και χρησιμοποιούν κρυπτογράφηση TLS 1.2 με πρωτόκολλο 128-bit (Secure Sockets Layer – SSL).

Encryption is a method of secure data transmission until the completion of the transaction.

10. Mandatory Acceptance of Terms Before Payment

Before being redirected to the Nexi XPay payment page, the customer is required to accept via checkbox:

☐ The Terms of Use
☐ The Cancellations & Returns Policy

The “Cancellations & Returns” Policy is available:

  • either on the same page

  • or via a clearly visible hyperlink (link) with explicit reference to the terms “Cancellations” / “Returns”.

11. Cookies

The website uses functional and statistical cookies.

You can manage them through your browser settings.

12. User Rights

You have the right to:

  • Access

  • Rectification

  • Deletion

  • Restriction of processing

  • Data portability

  • Withdrawal of consent

Requests may be sent to:
📧 [email protected]

Response within 30 days.

13. Data Security

The Business implements appropriate technical and organizational measures to protect data against unauthorized access or loss.

14. Minors

We do not knowingly collect data from individuals under the age of 16.

15. Amendments

Η Πολιτική δύναται να τροποποιείται και η τελευταία έκδοση δημοσιεύεται στο www.kanjocandles.gr.

CONTACT DETAILS

Kanjō Candles – Sole Proprietorship
Alexandras Avenue
Corfu, 49100
Greece

📞 Σταθερό: +30 2661102934
📱 Κινητό: +30 6972496153
📧 Email: [email protected]

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